Active Customer Engagement
Whether you’re a B2B company like ours or a B2C company, we are all facing similar challenges with customer engagement. Often times because both ends are so busy, engagements are limited to a few key critical points in time: During a Sale During an Issue During Termination of Contract Of these points of engagement, only Read More
A Case For Creating Secure Passwords
In a world of password protected websites and internet applications, we often forget that online information is vulnerable to theft. While installing security software, or relying on a firewall helps to increase online security, we cannot rule out the chance of online...
How To Ensure Compliance Surrounding the “Do Not Call” Registry
If you’re in the telemarketing industry or have a telemarketing profession, you should be VERY aware of the Do Not Call Registry. The National Do Not Call Registry gives consumers a choice about whether to receive telemarketing calls at home or on their mobile phone....
The Importance of Truly Knowing Your Customer
Everybody knows that a successful marketing plan contributes to sales and overall success for the company. But have you ever wondered how a marketing plan becomes successful? Contrary to popular belief, it’s not a specific type of advertising campaign or an internal...
How To Determine Your Market Penetration
Are you wondering how many customers you have in comparison to other companies? The information you’re seeking is called market penetration. Market penetration is the extent of a product’s or service’s sales volume, relative to the total sales volume of all competing...
Data Quality Best Practices
Corporate decisions and streamlined operations rely greatly on data quality, as well as proper data management. In fact, to some, high-level data may be one of their most valuable assets. A vital step in maintaining accurate data is ongoing data “cleansing.” By...
Facebook: Does “Promoting” Your Posts Give You ROI?
It seems like everyone and their mother (literally) is on Facebook these days. This social media platform has become a channel for everything from “selfies” to customer service, as well as a powerful tool for small businesses. “Word of mouth” has taken on a whole new...
DISCOVER YOUR PERFECT CUSTOMER DATA LIST
We will work with you to build a data list of qualified lead prospects to target across channels in your upcoming marketing campaign.